Vivid Lumen Industries ships products in Canada and the United States using UPS, Canpar, Purolator, DHL, FedEx and Canada Post. We offer standard and express delivery. Any orders above $50 will ship via standard delivery for free, and If you prefer to choose express delivery, there will be extra charges that depend on the order amount noted below.


There are a few important things to keep in mind:


  • Available shipping methods vary depending on products and shipping destinations.
  • Merchandise that is in stock usually ships within 1-3 business days. 
  • "Free Shipping" applies only to orders above $1000 that are being shipped via express shipment within Canada and the United States.
  • Shipments to the United States are treated as all other international shipments. It is the recipient's responsibility to pay all applicable duties, taxes, & brokerage fees.

For more details on express shipping rates please check the rates below -

Domestic Canada

 

City

Rate

Alberta Under $1000

$15

BC Under $1000

$15

Manitoba Under $1000

$25

New Brunswick Under $1000

$25

Newfoundland Under $1000

$25

Nova Scotia Under $1000

$25

Ontario Under $1000

$25

Prince Edward Island Under $1000

$25

Quebec Under $1000

$25

Saskatchewan Under $1000

$25

USA Under $1500

$50

  • Shipping time is estimated and commences from the date of shipping as it can take longer than the expected date due to invalid addresses, customs clearance procedures or other delays.
  • Please submit an enquiry form within 3 months of shipment if the package does not arrive in time. Note that overdue requests may not be accepted.
  • Please note that if you purchase multiple categories of goods with express delivery, you might be charged the multiline entry fee by customs.
  • Crises across the world including shipping strikes and an increase in floods, hurricanes, and other extreme weather events as a result of global warming have led to delays in shipments. The delivery time of your package(s) may take a little bit longer.
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